Privacy Policy
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free flow of these data (RGPD), to Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as, as far as it is not contrary to the aforementioned regulations, to Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of the same, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage through the implementation of technical and organizational measures.
By means of this document, we would like to provide you with all the necessary information regarding the processing of your personal data by this organization in a transparent and fair manner.
I. RESPONSIBLE FOR THE TREATMENT
- IDENTITY: MONGOMAR, S.L.U
- CIF / NIF: B03034360
- ADDRESS: Marqués de Campo, 54 2ª planta - 03700 Dénia (Alicante)
- PHONE: 965 787 071
- E-MAIL: info@mongomar.com
II. RECIPIENTS OF PERSONAL DATA
1. The personal data provided will not be transferred except as provided for in the specific processing.
2. Optionally, for the contracting of cloud computing services and/or services for the sending e-mails, communication, as well as other related computer services, personal data may be:
- Assigned to IT service companies located within the European Economic Area (EEA) or,
- Transferred to IT service companies located outside the EEA that are covered by the Privacy Shield and therefore have adequate protection measures in place to ensure the security of personal data. You can obtain more information by visiting this link: https://www.privacyshield.gov/welcome
3. Optionally, to administrations and other bodies when required in compliance with legal obligations.
III. LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA
For each specific processing of personal data we will inform you of the legal basis that legitimizes it.
IV. RIGHTS
Right of Access
This is the right to obtain from the data controller confirmation as to whether or not personal data concerning the data subject are being processed and, if so, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data were or will be disclosed, the storage period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or erasure of personal data or the restriction of processing of personal data concerning the data subject or to object to such processing, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where applicable, of automated decisions, including profiling, the right to be informed of the appropriate safeguards applied when data is transferred to third countries.
Right of Rectification
This is the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and exact and undertake to notify us of any changes or modifications to them. Therefore, any damage caused by reason of a communication of erroneous, inaccurate or incomplete information in the web forms, will be the sole responsibility of the person concerned.
Right of Erasure
This is the right to request the erasure of your personal data when, among other cases, they are no longer necessary for the purpose for which they were collected, or they are being otherwise processed or you withdraw your consent. It should be noted that the deletion will not proceed when the processing of personal data is necessary for the fulfillment of legal obligations or for the formulation, exercise or defense of claims, among other things.
Right to Restriction
This is the right to request the restriction of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it longer than necessary when you may need it.
Right to Withdraw Consent
This is the right to withdraw the consent you have provided by marking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It should be noted that this right will not take effect if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or defense of claims. Likewise, the withdrawal of consent shall not have retroactive effects, i.e. it shall not affect the lawfulness of the processing based on the consent prior to its withdrawal.
Right to Data Portability
This is the right to receive the personal data concerning you that you have provided in a structured, commonly used and machine-readable format and to transmit it to another data controller, provided that the processing is based on your consent and is carried out by automated or computerized means.
Right to Object
This is the right to object to the processing of your personal data on the basis of our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Right to Lodge a Complaint with a Supervisory Authority.
If you believe that we treat your personal data incorrectly, you can contact us or you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Exercise of Rights
You may exercise your rights by sending a letter to the postal address above or by e-mail info@mongomar.com, enclosing in both cases a copy of your NIF/NIE/Passport or similar document.
V. PROCESSING OF PERSONAL DATA
Generic provisions.
The personal data requested in each of the specific processing operations are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.
The personal data requested in each of the specific processing operations are strictly necessary; refusal to provide them would mean that the requested service could not be provided.
The communications of personal data provided for in each of the specific processing operations are in some cases necessary for the performance and maintenance of a contract and in other cases for the fulfillment of a legal obligation applicable to the data controller.
Contact form
Personal data will be processed to channel requests for information, suggestions and complaints from users or clients.
The legal basis that legitimizes the processing of personal data is the express consent by marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the time they cease to be processed, without prejudice to the exercise of the rights you have as a data subject.
Electronic commerce (e-commerce) form
Personal data will be processed to manage your online purchases by processing your orders and returns through our online services, to send you notifications about the delivery status or in case of problems with the shipment of the items, to manage your payments, any claim or doubt about the warranty of the products or services, to identify you and validate your age of majority to contract, as well as for, and where appropriate, the formulation, exercise or defense of claims.
The legal basis that legitimizes the processing of personal data is the express consent by marking "I have read and accept the purchase conditions".
Personal data will be transferred to the transport company in order to deliver the order to your address, as well as to the payment service providers.
Personal data will be kept as long as the consent is not withdrawn, unless they must be kept the maintenance of the relationship between the parties or for the years necessary to comply with legal obligations.
Commercial information form (Newsletter)
In case you give us your explicit consent by subscribing to our Newsletter, we will use your personal data to send you commercial information of your interest.
The processing of personal data for this purpose is based on your consent when accepting the sending of commercial information.
You have the right to withdraw your consent at any time using the procedure outlined above or through the "Unsubscribe" link that will appear in the footer of every e-mail we send you.
Personal data will be retained for as long as you do not withdraw your consent or for as many years as necessary to comply with legal obligations.
Quotation form
We will use your personal data to process requests for quotations.
The legal basis for the processing is the execution of a contract and the implementation of pre-contractual measures.
Personal data will be retained for as long as the relationship between the parties is maintained or for the years necessary to comply with legal obligations.